Reviewer:
Thomas Aceto from Everett, WA United States
I ordered the hydro dipped carbon fiber model and received it in a week. After inspecting the contents, I noticed the mock suppresor and instructions were missing. I sent High Tower an email on a Saturday night and got a response back Sunday. Andy assured me the part and instructions would be sent first thing Monday morning and sure enough, I received them by Wednesday.
When went to assemble, I discovered I was missing the extended mag release and bolt release. Andy answered my call and again, the parts arrived within a day. I now have the assembly complete and what a sweet plinker!
So if all these things went wrong, why did I give 5 stars?!? one word... Customer Service! Ok that was two words... whatever. I would rather deal with a company that jumps through their ass to make an issue right, than a company that may get it right, but treats me like a trick. Andy went out of his way to make sure I was taken care of... and to me, that's the bottom line.
[From Andy at HTA: thanks so much for the kind review and your business, Thomas! Again my sincere apologies for the issue. We really strive for 100% order accuracy but with part time help and a fast paced environment, stuff does get missed from time to time. We really feel compelled to go out of our way to make it right when things like this happen. Sorry again for the issue and thank you very, very much for your generous patience as we corrected the error. It means a lot and we're honorred to have you as a customer.]
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1 of 1 people found the following review helpful:
Your company did it ALL RIGHT!!
June 9, 2016
Reviewer:
Steve F. from MA
Last weekend gave my sons their graduation gifts. A new 10/22 and the HTA Typhoon 90/22 stock with some accessories,
I have to commend you for producing such a fine piece of equipment, unbelievable match to the FN stock. Assembly went very well and the boys just love the stock. They are big fans of the P90, PS90 platform so this was the perfect fit in their collection. Function at the range was flawless and the storage mag adds to the correct balance and weight. The accessory I like the best is the mag coupler, such a great idea.
Also like to mention that placing the order and the customer service was top shelf, could not have been any better, and shipping was lightening fast.
Thank you to all at HTA
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1 of 1 people found the following review helpful:
Multicam 90/22
February 16, 2015
Reviewer:
Glenn V. from Maryland
I am writing to say that I am very pleased with my purchase. Thanks so much and I hope to upgrade my stock soon by adding more accessories.
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1 of 1 people found the following review helpful:
Outstanding workmanship
May 21, 2014
Reviewer:
Paul B. from Idaho
Thank you the stock. It was a surprise when it arrived today!!! The workman ship on the stock to the hydro dip outstanding!!!! Went together easy.
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1 of 1 people found the following review helpful:
heavy duty
May 9, 2014
Reviewer:
frank fiorito from hoschton, GA United States
received my 90/22. fit and finish is very good. I have been in manufacturing for 47 yrs.the poly stock from its weight and stiffness I would guess at least 40% fiber in poly.very nice no cheap feel to it.firm solid feel. good job andy.hydro dip finish excellent