Warranty & Returns
Warranty & Returns
Before shipping your product for repair, please use the "CONTACT US" link below, call us at 763-428-4488 or send an email to [email protected] to describe the issue. We can help determine whether or not your product needs to be sent to our location to be repaired, or if replacement parts can be sent directly to you. If the item needs to be shipped to our facility, HTA will provide return instructions. HTA will repair or replace any defective products completely free of charge.
If you are unsatisfied in any way with one of our products, please contact us for return instructions. The return window may be subject to time limits set by our credit card processor. To ensure we can provide refunds within this time window, please alert us within 60 days of purchase of your intent to return an order. For color or product exchanges, we ask that the initial product not be used prior to exchanging. If you are unsure if your purchase qualifies for return or exchange, or have any other questions, please contact HTA for assistance.
Thank you for shopping at High Tower Armory!