How do I return an item?
Warranty & Returns
High Tower Armory, LLC offers a limited lifetime warranty against manufacturer defects. If you experience any issue with one of our products, please contact us and give us the chance to make it right. Your satisfaction is our priority. Simply ship your item to P.O. Box 3 Rogers, MN 55374 with your name, address, and contact information and a brief letter describing the issue.
Please call us at 763-428-4488 or send an email to firstname.lastname@example.org before shipping your product. We will try to determine whether or not your issue is covered by our warranty or if the issue requires that the product be sent to our location to be solved. We will repair or replace your product free of charge once we have determined the cause to be a manufacturing defect. Please note that this warranty does not cover abuse, cosmetic wearing, or issues caused by attempting to alter the product in any way.
If you are unsatisfied in any way with one of our products, please return it to P.O. Box 3 Rogers, MN 55374 within 30 days of the date of sale and HTA will refund you the price of the product (not including shipping). Returned items must be in new or like-new condition for returns to be accepted. Please call HTA at 763-428-4488 if you are unsure if your product qualifies for a return. Thank you for shopping at High Tower Armory!